From the Field

You’ve experienced firsthand how technology can change the way public-safety teams prepare for and respond to critical incidents. We’d like to help share that experience.
In response to your interest, we’re excited to invite you to participate in a short LETS video. Your perspective can help peers across the public-safety community learn from the experiences of agencies putting modern tools into practice.
Click here to book your interview*
By reserving time, you are opting to participate in this video interview in accordance with the video interview release terms stated below:
Video Release & Consent
By scheduling your interview with LETS, you confirm that:
- You voluntarily grant LETS Corp non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, edit, publish, distribute, and display your interview recording, in whole or in part.
- You grant LETS Corp permission to use your name, job title, company name, voice, image, and likeness in connection with your submission.
- Your interview recording may be edited for length, clarity, formatting, captions, branding, or promotional purposes. LETS Corp may create shorter clips or excerpts from your submission.
- LETS Corp may use your submission across its marketing channels, including but not limited to:
- Website
- Social media
- Email campaigns
- Sales presentations
- Conferences and events
- Product demonstrations
- Advertising
- Printed marketing materials
- You understand that you will not receive compensation for these uses.
- If your employer requires approval before participating, you confirm that you have obtained any necessary internal permissions prior to submitting your video.
- You understand that LETS Corp may choose whether or not to publish your interview and is under no obligation to do so.
Why We’re Asking You
Every agency operates differently. Geography, team structure, available resources, incident types, and local operating realities all shape how public-safety professionals do their jobs.That’s why your perspective matters. We want to hear about the challenges you see in your role and region, how your team is adapting, and where LETS has made a meaningful difference in the way you work.
Your story may help another negotiator, team leader, commander, or agency leader better understand what modern critical-incident operations can look like.
How to Participate
01 Choose a time
Book a convenient interview time using the link below.
02 Review your prompts
Before the interview, we’ll send you a small number of questions. You may use them as prompts to draft your responses beforehand if needed
03 Join the conversation
Join a short, recorded video call with a LETS representative, preferably from a laptop in a well-lit space with a stable internet connection.
We’ll start with a few informal questions to help you settle in before moving into the interview prompts.
Click here to book your interview*
What We’ll Talk About
The Conversation Is About Your Experience. We are interested to learn what you think good crisis negotiation/incident leadership require today, the nuanced challenges within your ciity/state and where technology has helped, along with anything else you would like to share with your peers
What Happens to the Video?
With your permission, LETS may edit portions of your interview that helps other public-safety professionals learn from your experience.
Edited portions of your interview may be featured across LETS marketing and educational channels, including our website, social media, presentations, events, email communications, and other digital or printed materials. We’ll focus on preserving the meaning and context of what you share while creating a concise story for other public-safety professionals.
Ready to Share Your Story?
Thank you for being willing to share your experience with the public-safety community.
Choose a time that works for you using the link below. Once your interview is reserved, we’ll follow up by email with your interview prompts and everything you need to prepare for the conversation.
Click here to book your interview*
By choosing to reserve as interview time, you are authorizing LETS to use your interview in accordance with the video interview release terms stated above.
other posts


