who-we-are

who we are

the lets story

LETS is a pioneering provider of specialized communication and surveillance technologies, dedicated to supporting law enforcement and crisis response teams across federal, state, county, and city agencies. Currently serving customers in 48 states and three countries, we have established ourselves as the industry leader in cell phone-based audio/video surveillance, call recording, and comprehensive crisis response solutions. With the invention of the cell phone body wire, LETS revolutionized the way calls, text messages, and meetings are securely monitored and recorded.

Our journey began in 2006 when brothers Tim and Mick Fitzgerald operated a telephony consulting firm in the San Francisco Bay Area. During a conversation with the Tech Squad Supervisor for the San Francisco division of the FBI, a significant challenge was revealed: keeping up with the constant evolution of cell phone models made traditional call-recording devices ineffective. Mick proposed an innovative solution: developing a custom phone switch capable of recording calls without the need for physical attachments. This concept quickly took shape as Mick built and successfully demonstrated the first prototype on his kitchen table.

Following a successful demonstration, Tim and Mick were invited to deploy a pilot system, collaborating closely with field agents to refine functionality and enhance security. Over a critical six-month pilot period, their innovative platform evolved significantly, ultimately becoming an advanced, specialized solution tailored specifically for law enforcement needs.

After the pilot, a delegation from the FBI’s Quantico facility recognized that LETS was ahead of their own internal efforts by up to two years. Though the Bureau opted to pursue their in-house project, they granted LETS permission to offer its groundbreaking technology to the broader law enforcement community. Officially formed as a corporation in 2011, LETS, originally marketed as Orion Systems, now stands for Law Enforcement Technologies Solutions, embodying our core commitment to supporting law enforcement’s mission.
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our Values

Innovation
“We pioneer advanced solutions that transform how law enforcement conducts surveillance, records evidence, and responds to critical incidents.”
Integrity
“We promote our products transparently, openly discussing their strengths and limitations to maintain trust.”
Service
“We dedicate ourselves to providing law enforcement agencies with outstanding support and reliable technology to ensure public safety.”
Excellence
“We engineer high-quality, secure products, independently certified to exceed international security standards.”

HEAR from our customers

A Pennsylvania Police Department
"We successfully talked out a barricaded male with a significant number of firearms and extensive hunting / shooting experience."
An Idaho Police Department
"Whenever we have had any questions, your team has been great to work with us."
A Louisiana Sheriff's Office
"We use your system on every single controlled buy and undercover operation we conduct."
A Regional SWAT Team
"TOP-NOTCH CUSTOMER SERVICE AND SUPPORT!"
A Connecticut Police Department
"We actually had our first real world negotiation on the system a few weeks ago. All of our training and tinkering with the system payed off and we were able to use the system in nearly all it’s functions."