SWAT

One Incident. One Team. One Clearer Picture.
Critical communications technology that helps SWAT teams, crisis negotiators, and incident commanders stay connected, share vital intelligence, and coordinate informed responses during high-stakes incidents.
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SWAT Operations
Critical Communications

Critical incidents demand clear communication and a shared understanding of evolving conditions. Yet SWAT teams often coordinate across different locations, communication channels, and responding agencies, making it challenging to keep personnel informed as situations unfold.

LETS brings crisis communication, team collaboration, and real-time situational awareness together through Respond+ and Throw Phone+, helping negotiators, tactical teams, and command staff exchange information and coordinate their response from wherever they are.

Key Applications:
  • Shared visibility across command, negotiators, and tactical personnel.
  • Secure internal coordination separate from subject communications.
  • Live intelligence through audio, video, and shared incident information.
  • Collaboration across agencies and locations.
  • Centralized incident records for post-operation review.
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Respond+

Keep Every Team Informed. Every Decision, Better Connected.

Respond+ brings incident communications and shared information into one collaborative workspace, helping negotiators, SWAT personnel, and command staff maintain a common understanding of critical developments.

Team members can securely exchange messages, share photos and documents, monitor authorized negotiations, and access real-time transcription, all while keeping internal conversations separate from communications with the subject.

Incident-specific access also makes it easier to involve personnel from other agencies, supporting regional SWAT teams and mutual-aid operations without requiring everyone to be physically present at the command post.

Respond+ incident chat channelsRespond+ team conversation with voice message
Key attributes
  • Secure team and incident-specific messaging.
  • Separate subject communication interface.
  • Real-time AI call transcription.
  • Photos, documents, and shared situation information.
  • Incident-specific guest participation.
  • Centralized incident evidence archives.

Throw Phone+

See More. Communicate Securely. Respond With Greater Awareness.

In barricaded-subject and hostage situations, limited visibility can leave responding teams working with incomplete information.

Throw Phone+ gives authorized personnel access to simultaneous front- and rear-camera video, live audio, and secure subject communications through a remotely controlled, locked-down device.

Integrated with Respond+, it allows negotiators and command staff to monitor developments and share relevant intelligence without needing to be positioned immediately alongside the deployed device.

Key attributes
  • Simultaneous dual-camera video streaming.
  • Live audio and low-latency video.
  • Remote camera and microphone controls.
  • Secure device lockdown.
  • Wireless connectivity options.
  • Integration with Respond+ incident collaboration.
Throw Phone+ dual-camera live viewThrow Phone+ negotiator view with device location

HEAR from our customers

A Pennsylvania Police Department
"We successfully talked out a barricaded male with a significant number of firearms and extensive hunting / shooting experience."
An Idaho Police Department
"Whenever we have had any questions, your team has been great to work with us."
A Louisiana Sheriff's Office
"We use your system on every single controlled buy and undercover operation we conduct."
A Regional SWAT Team
"TOP-NOTCH CUSTOMER SERVICE AND SUPPORT!"
A Connecticut Police Department
"We actually had our first real world negotiation on the system a few weeks ago. All of our training and tinkering with the system payed off and we were able to use the system in nearly all it’s functions."

Over 500+ Law Enforcement Agencies Trust LETS

Trusted by local, regional, state, and federal agencies, LETS provides specialized communication technology to support public safety operations across the United States and beyond.
National Oceanic and Atmospheric Administration
United States Department of Labor
Green Bay Metro Fire Department
Louisville Metro Police Department
South Houston Area Council of Governments
Minnesota Department of Corrections
Plano Police Department
Pinellas County Sheriff's Office
Pinellas Park Police Department
Royal Canadian Mounted Police
Temple Police Department
United States Army
Northwest Regional SWAT Team
Idaho State Police
San Luis Obispo Police Department
United States Department of Energy